FAQ

Carpet and furniture cleaning

Rugs add warmth, style and harmony to a room. Children love to lie down and play on them and it keeps our feet warm in cold weather. Unfortunately, poor maintenance can cause many issues for the owners. Vacuuming isn’t enough, no matter how often you do it.

We clean all types of carpets: Synthetic or natural, imported (Aubusson, Persian, Chinese, Berber), handmade… PRO-SEC has a solution for everything!

It is very unlikely that you will know everything that may be in your carpet. A dirty carpet can contain dust, and while it is obviously a primary source of dirt in your carpet, rugs, and mats, be aware that there are plenty of other dirt that can lurk there. It is therefore important to take care of your carpet properly.

For more information, you can consult the following blog: A dirty carpet? Here is how to fix it!

Our team of experts is specially trained to ensure the best maintenance of your carpets, winter mats and rugs. You will find here the detailed carpet cleaning process.

In addition, you can also consult the following blog for more details: A quality cleaning process

We generally recommend dry cleaning every 12 to 18 months. However, depending on the traffic in a room, it may be recommended to clean it more regularly (passageways, entrances, front elevator, etc.). It is therefore recommended that you speak with one of our specialists to implement a preventive maintenance program.

Also, be aware that several types of maintenance can be combined to maximize your carpet.

For more information about the frequency of cleaning of your carpet, rug, and mat, we invite you to consult the following blog: When to have my carpets cleaned?

Our team of experts is specially trained to ensure the best maintenance of your furniture. (chairs, sofas, armchairs, loveseats, office chairs, dividers, etc.). You will find here the detailed furniture cleaning procedure.

We generally recommend dry cleaning every three years. However, depending on the use (dining room chair, with young children, waiting room chairs, call center chairs, etc.), more regular cleaning may be recommended. Do not hesitate to discuss this with the technician during his visit for judicious advice.

In addition, you can also consult the following blog to obtain further details: The frequency at which your furniture should be cleaned.

In fact, dry cleaning is rather complementary. However, combined with your regular cleaning, it will have the advantage of considerably reducing the presence of germs, dust mites and other allergens.

In addition to prolonging the life of your carpets, furniture and rugs, our cleaning will allow them to keep their original cachet. Also Here are a few tips on how to care for your carpets, rugs and mats.

When it comes to maintenance, carpets have the same needs as everything else in your building, office, or home. In addition, despite frequent dusting, your carpets, rugs, and mats sometimes require additional maintenance.

So, know that in addition to extending the life of your carpets, furniture and rugs, our cleaning combined with a preventive maintenance program will allow them to retain their original character. You can find more details on the preventive maintenance program here.

Here are also some tips related to the maintenance of your carpets, rugs and mats.

Yes of course! We have our own stain remover for carpets and furniture. Nothing is more upsetting than dropping wine on your armchair or discovering that your pet has urinated in the corner of your living room just a few days after the passage of our team.

Easy to use, we recommend that you proceed as follows:

Shake well before use. Begin by checking in a hidden place that there is no color alteration.

Blot the stain first with a dry cloth.

Repeat with a damp cloth.

Pour a few drops of the stain remover on the damp cloth and blot the stain again.

Then rub lightly in circular motions.

Repeat as needed.

If the stain persists, contact us for advice or a visit from one of our specialized technicians.

Our 100% biodegradable cleaner. A few years ago, PRO-SEC developed, in collaboration with biochemists, a unique cleaner. Characterized not only by its biodegradable, non-toxic, antibacterial and ecological properties, but also by its performance and ability to increase the life span of your carpets, winter rugs, furniture, separators and office chairs.

Even more, our process and the use of our cleaner allow your carpets to dry quickly (one to six hours), which represents a considerable advantage for cleaning whether it is done in factories, businesses, institutions, offices or in condo buildings, apartments, houses or co-ownerships.

Whether you have just invested in the purchase of a new carpet, rug, mat or piece of furniture, or you have just called upon our services to clean one of your belongings, we strongly recommend that you apply our protector to increase their lifespan, prevent stains and facilitate the removal of dry dirt.

Talk to our professional technicians to find out which areas are most at risk and where it would be wise to apply our protector.

During the visit of our team, do not hesitate to inquire about our cleaning and stain remover products. You can also get them at our head office or at one of the following points of sale:

H LALONDE & FRÈRE4800, avenue du Parc — Montréal H2V 4E6
Tél. 514 271-3555

ROY ET FILS
3399 est, Boul. Crémazie, Montréal H1Z 2J1
Tél. 514-725-4754

LANCTÔT
Magasin-entrepôt :
148, rue Boyer, St-Isidore (Québec)
Tél. 514 875-1954
Succursale Longueuil :
740 Jean-Neveu (Trans-Canada) suite 103, Longueuil Qc
450 647-1571

DÉCOR LACHARITÉ
9241 Claveau, Montréal (Québec) H1J 2C8
Tél. 514 353-1601

COUVRE-PLANCHER GAGNON
2285 Des Ormeaux, Montréal, H1L 4X9
Tél. : 514-351-1177

The head office is located in Saint-Hubert. We offer our dry cleaning services on the Island of Montreal, in Laval, on the South Shore or the North Shore of Montreal. See details of the areas served.

In addition, our technicians provide free pick-up and delivery of your carpets, which will then be cleaned in the workshop and returned within 7 to 10 days. Do not hesitate to contact us to make an appointment. It is with pleasure that we will help you.

Do not waste your time waiting for our technicians to show up at your door. A two-hour time slot is offered, allowing you to enjoy the rest of the day at your leisure.

You can also bring your carpets to our workshop by appointment only since our on-site technician might be responding to an emergency.

We are on Facebook, Twitter, and YouTube.

But we also have articles published in media such as: RGCQ & Condo service.

Patrick Sévigny, President of PRO-SEC, participated in the show LA VOIX DU SUCCÈS

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