1. Introduction
PRO-SEC – Carpet & Rug Cleaning (“we,” “our”) places great importance on protecting your personal information.
This Privacy Policy explains what data we collect, how it is used, and the choices available to you.
By using our website nettoyage-tapis-pro-sec.ca, you agree to the practices described below.
2. Information We Collect
a) Information You Provide Voluntarily
First and last name
Phone number
Email address
Mailing address
Information submitted through our forms (quote request, contact, booking)
b) Information Collected Automatically
IP address
Device type and browser
Pages viewed
Time spent on the site
Analytics data (Google Analytics, Google Ads)
c) Cookies
We use cookies to:
improve user experience
analyze website traffic
measure the effectiveness of our advertising campaigns
You can manage cookies through your browser settings.
3. How We Use Your Information
We use your information to:
respond to quote requests
communicate with you
schedule a service
improve our website and services
conduct remarketing or targeted advertising (Google Ads, Facebook Ads)
ensure the security of our platform
4. Information Sharing
We do NOT sell your personal information.
We may share your data only with:
Analytics services (e.g., Google Analytics)
Advertising platforms (Google Ads, Meta Ads)
Web hosting provider
Subcontractors strictly required to deliver our services
All third parties follow high standards of data protection.
5. Data Protection
We apply advanced security measures to safeguard your information:
HTTPS / SSL
Firewall protection
WordPress security system
Restricted access controls
6. Data Retention
We keep your information as long as necessary to:
provide our services
comply with legal obligations
maintain customer follow-up
7. Your Rights
You may, at any time:
request access to your information
correct or update your data
request deletion of your information
withdraw your consent
To exercise your rights:
pro-sec@pro-sec.ca
514-725-7747
8. Changes to This Policy
We may update this Policy as needed. The update date will always appear at the bottom of the page.
Last updated: November 17, 2025
9. Contact
For any questions regarding this Privacy Policy, contact us:
PRO-SEC – Carpet & Rug Cleaning
pro-sec@pro-sec.ca
514-725-7747 / 450-462-7747