FAQ

Residential carpet and furniture cleaning

Rugs add warmth, style and harmony to a room. Children love to lie down and play on them and it keeps our feet warm in cold weather. Unfortunately, poor maintenance can cause many issues for the owners. Vacuuming isn’t enough, no matter how often you do it.

We clean all types of carpets: Synthetic or natural, imported (Aubusson, Persian, Chinese, Berber), handmade… PRO-SEC has a solution for everything!

Carpets can hold up to four times their weight in dirt, including pollutants, pollen, mites, animal urine and much more.

Poorly maintained carpets worsen the symptoms of people with asthma, allergies, eczema and rhinitis. This is why it’s so important to ask professionals to take good care while cleaning them.

At PRO-SEC, we take care of your rugs, mats and carpets following a dry cleaning method that stands out because of its low humidity level. Compared to other solutions, ours speeds up the drying process and increases the longevity of your carpet.

Our team of experts is specially trained to take perfect care of your carpets, rugs and mats. You can find the details of our cleaning process here.

We recommend dry cleaning every 18 months, but high-traffic areas (hallways, lobbies,etc.) can require more regular care. Ask your technician what he thinks during his visit!

They complement each other. The combination of your regular washing routine with our professional cleaning will considerably reduce allergens, microbes and acarians, while also increasing the lifespan and preserving the original character of your carpets, rugs and furniture.

The head office is located in Saint-Hubert. We offer our dry cleaning services on the Island of Montreal, in Laval, on the South Shore and the North Shore of Montreal. Learn more about our service area here. Our technicians collect and deliver your rugs for free, and the cleaning itself takes place in our facility within 7 to 10 days.

No need to waste your time waiting for our technicians to come to your door: We determine a two-hour time slot, allowing you to enjoy the rest of the day at your leisure. You can also bring your items to our warehouse by appointment only, since our technician on-site is also responsible for responding to emergencies.

Our 100% biodegradable cleanser. A few years ago, biochemists helped Pro-Sec develop a unique and effective cleanser with biodegradable, ecological, non-toxic and antibacterial properties that increase the longevity of carpets, rugs, mats and furniture.

 

Additionally, our dry cleaning process and the use of this detergent allow your carpets and furniture to dry quickly, which is a great advantage for cleaning.

 Our team of experts is specially trained to take perfect care of your furniture (chairs, couches, sofas, loveseats). You can find the details of our cleaning process here.

We recommend dry cleaning every three years. However, your furniture might require more regular care under certain conditions (for example, a dining chair used by young children). Ask your technician what he thinks during his visit!

To increase the longevity of your carpets, rugs and mats.
Whether you have just invested in carpets and furniture for your office or business, or simply need our help to clean your possessions, we strongly recommend that you apply our protector to increase their longevity, prevent stains and facilitate the removal of dry dirt.

Talk with our professional technicians to know which areas are more at risk and could benefit from our protector.

Yes. We have our own stain remover for carpets and furniture. There is nothing more upsetting than finding red wine on the couch or cat pee on the living room carpet shortly after our visit.

It’s easy! Follow these simple steps.

  • Shake well before use.First, test the product on a hidden spot to make sure that it doesn’t affect the colour;
  • First wipe off the stain with a dry cloth;
  • Repeat with a damp cloth;
  • Pour a few drops of stain remover on the damp cloth and wipe off the stain again;
  • Rub lightly in circular motions;
  • Repeat as needed;
  • If the stain persists, contact our company for advice or a visit from one of our specialized technicians.

Ask our team about our detergents and stain removers. You can also purchase them at our head office or one of the following points of sale:

H LALONDE & FRÈRE
4800, avenue du Parc – Montreal H2V 4E6
Tel. 514 271-3555

ROY ET FILS
3399 Crémazie Boulevard East, Montreal H1Z 2J1
Tel. 514-725-4754

LANCTÔT
Magasin-entrepôt :
148, Boyer Street, St-Isidore (Quebec)
Tel. 514 875-1954
Succursale Longueuil :
740 Jean-Neveu (Trans-Canada) suite 103, Longueuil Qc
Tel. 450 647-1571

DÉCOR LACHARITÉ
9241 Claveau, Montréal (Québec) H1J 2C8
Tel. 514 353-1601

COUVRE-PLANCHER GAGNON
2285 Des Ormeaux, Montreal, H1L 4X9
Tel :  514-351-1177

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